We offer free of charge support with our solutions:
- Technical advice on design
- Optimizing of your technical solutions
- Help with configuring installed systems through Teamviewer
To ensure a smooth connection, we recommend using the following procedure:
Before starting a remote connection, first download the available version of Teamviewer 13.2.
Download Link
It is not necessary to install the program, just run it.
- Report your ID and PASSWORD to technical support.
Our team of specialists is ready to help you at:
Telephone Support (8-17h CET)
| Technical Support |
+420 491 201 286 (7 - 16h)
+420 491 453 354 (7 - 16h)
+420 603 847 482 (7 - 16h)
+420 731 523 929 (8 - 17h)
+420 730 896 964 (8 - 17h)
|
E-Mail Support
| CZ / PL / EN |
support(a)metel.eu |
| CZ / EN |
pavel.zakravsky(a)metel.eu |
| CZ / EN |
vladimir.jakl(a)metel.eu |
Skype Support
| CZ / EN |
metel-help13 |
Pavel 6-15h CET |
| CZ / EN |
metel-help33 |
Vláďa 7-16h CET |
| CZ / EN |
metel-help22 |
Michal 6-14h CET |
| CZ / EN / PL |
metel-tom |
Tomas |